OUR SERVICES IN MAILING INDUSTRY
If you had a magic crystal ball, what would you ask it? At Keysoft IT, we try to provide you with insight into the future of the mailing industry. We do features on new mailing equipment, we do an Annual Wage & Operations Survey, and we try to give you information on all the new products. But since there is no such thing as a magic crystal ball to ask about the future of your industry, we did the next best thing.
The future of mailing industry software is scripting and variable data printing. Because of the competitive nature of the mailing industry, mail center managers must be prepared to review their current mailing software to ensure that it is keeping up with the growing customer demands for faster turn time and personalized direct mail.
Scripting helps mail center managers completely automate the entire mailing process from start to finish, which may include importing, CASS certification, duplicate detection, mail management, searching, presorting and report printing, and direct imprinting. Mail center managers that utilize products that can be scripted to automate their repetitive tasks can handle larger workloads, resulting in higher profits and greater productivity.
What we follow to give you the best experience
Collecting customer feedback
Customer feedback can be collected through a business’s customer experience application, push notifications, or email, to name a few ways. The best way to increase positive customer feedback is to have good relationships with our customers, reaching out to them throughout the entire fulfillment process so that they feel their experience matters to you.
Collect real-time customer and performance data
Real-time data is essential to meeting and exceeding expectations around the delivery and fulfillment experiences. This is because it allows you to know exactly where an order is at any given moment, then alert customers and resolve any issues as they happen.
Real-Time Visibility
Visibility is a double-edged challenge. Customers want to see prices for various fulfillment options at checkout and view order progress in real-time. We get it covered for you.
Speed of Implementation
As eCommerce adoption speeds up, the window for launching customer-centric fulfillment experiences is closing fast. Businesses that experiment with launching in-house CX solutions, or purchasing solutions with six-month-long implementation and onboarding will find that they have already lost critical market share.
United States Military
Salute to the members of the armed forces who have served and serving this great country. Keysoft IT is a service disabled veteran owned small business.